At 69jl, your privacy matters. This Privacy Policy explains exactly what personal information we collect from Filipino players, how we use it, and the steps we take to keep it safe. Reading this page takes just a few minutes and gives you full clarity on your data rights.
Last updated: 2025. Applies to all registered members in the Philippines.
When you register and use the 69jl platform, we collect certain personal information that is necessary to operate your account and deliver a safe, personalised gaming experience to players across the Philippines. The information we collect falls into two broad categories: information you provide directly to us, and information we collect automatically as you interact with the platform. We collect only what is genuinely needed — we do not gather excessive or irrelevant data, and we do not retain information longer than is necessary for the purposes described in this Privacy Policy. All data collection practices are aligned with applicable Philippine data protection regulations, including the Data Privacy Act of 2012 (Republic Act No. 10173).
When you create an account, you provide us with personal details including your full name, date of birth, email address, mobile number, and a username and password of your choosing. If you make a deposit or request a withdrawal, we may also collect payment-related information such as your e-wallet account details or bank account number, which is used solely to process your transactions securely. During identity verification, you may be asked to submit a copy of a government-issued identification document to confirm your identity and age eligibility. Any information you submit through support requests, feedback forms, or communications with our team is also retained to help us resolve your query and improve our service. You are responsible for ensuring that all information you provide is accurate, current, and complete.
When you access the 69jl platform through your mobile browser or device, we automatically collect certain technical and usage data to help us maintain platform performance and security. This includes your IP address, device type, operating system, browser version, and general geographic location based on your network connection. We also collect data about how you navigate the platform — such as which pages you visit, how long you spend on each section, and which games or features you interact with. This behavioural data helps us understand how Filipino players use the platform so we can improve the experience over time. We may use cookies and similar tracking technologies to support session management and remember your preferences between visits; you can manage cookie settings through your browser at any time.
The personal information we collect is used exclusively for the purposes of operating the 69jl platform, fulfilling our legal obligations, and delivering a secure and enjoyable experience to registered members in the Philippines. We do not use your data for purposes that are incompatible with those described in this Privacy Policy, and we do not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. Every use of your data is grounded in a lawful basis — whether that is the performance of your account contract, compliance with a legal obligation, or our legitimate interest in maintaining a safe and well-functioning platform.
Your personal information is used to create and manage your account, verify your identity and age eligibility, process deposits and withdrawals in Philippine pesos, and provide customer support when you need assistance. We use your contact details to send you important account-related communications, such as transaction confirmations, security alerts, and updates to our Terms and Conditions or this Privacy Policy. If you have opted in to receive promotional communications, we may also use your email address or mobile number to inform you about relevant offers and promotions available on the platform. Usage and behavioural data is analysed in aggregate to identify trends, fix technical issues, and improve the overall platform experience for all Filipino members. We also use your data to detect and prevent fraud, money laundering, and other prohibited activities in accordance with our legal and regulatory obligations.
In certain circumstances, we are required by Philippine law or regulatory authority to process and retain your personal data — for example, to comply with anti-money laundering regulations, respond to lawful requests from government agencies, or fulfil our obligations under the Data Privacy Act of 2012. Where we are required to share your information with a regulatory body or law enforcement authority, we will do so only to the extent required by law and will not disclose more information than is strictly necessary. We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by applicable law or our legitimate business interests. If you wish to understand more about the specific legal bases on which we process your data, you are welcome to consult the FAQ page for further guidance.
69jl does not sell your personal information to third parties, and we do not share your data with external organisations for their own independent marketing or commercial purposes. However, in order to operate the platform effectively and fulfil our obligations to you, we do work with a limited number of trusted third-party service providers who process data on our behalf under strict contractual obligations. These providers include payment processors who handle your deposit and withdrawal transactions, identity verification services who assist with age and identity checks, and technology partners who support the infrastructure and security of the platform. All third-party processors are required to handle your data in accordance with applicable Philippine data protection law and are prohibited from using your information for any purpose other than the specific service they provide to us.
We may also disclose your personal information where we are required to do so by law, court order, or the direction of a competent regulatory authority in the Philippines. In the event that 69jl undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity as part of that transaction, subject to the same privacy protections described in this Policy. We will notify you of any material change to how your data is handled as a result of such a transaction. We will never disclose your personal information to another player or any unauthorised third party, and we take all reasonable steps to ensure that our service providers maintain the same standard of data protection that we apply internally.
We take the security of your personal information seriously and implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure. The 69jl platform uses industry-standard encryption protocols to secure data in transit and at rest, and access to personal data within our organisation is restricted to authorised personnel who require it to perform their specific role. We conduct regular security reviews and maintain incident response procedures to address any potential data breach promptly and in accordance with our obligations under Philippine law. While no online platform can guarantee absolute security, we are committed to maintaining the highest practical standard of data protection for all Filipino members.
Your personal data is retained for as long as your account is active and for a period thereafter as required by applicable law, regulatory guidance, or our legitimate business interests — for example, to resolve disputes, enforce our Terms and Conditions, or comply with financial record-keeping requirements. When your data is no longer required for any of these purposes, we will securely delete or anonymise it. If you close your account, we will process your data deletion request in accordance with our standard procedures, subject to any legal obligations that require us to retain certain records for a defined period. For questions about data retention timelines, please refer to the FAQ page.
As a registered member of 69jl and a data subject under the Philippine Data Privacy Act of 2012, you have a number of important rights in relation to your personal information. You have the right to be informed about how your data is collected and used, which is the primary purpose of this Privacy Policy. You also have the right to access a copy of the personal data we hold about you, to request correction of any inaccurate or incomplete information, and to request the deletion of your data where it is no longer necessary for the purposes for which it was collected. These rights are subject to certain legal limitations — for example, we may be required to retain certain records even after an account closure — but we will always respond to your request transparently and within a reasonable timeframe.
You have the right to object to the processing of your personal data in certain circumstances, and to withdraw your consent to any processing that is based solely on your consent — such as receiving promotional communications — at any time. If you believe that your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of your data rights, please contact us using the details provided in the footer of this page. We will acknowledge your request promptly and aim to resolve it within 30 days, or within any shorter timeframe required by applicable law. You can also find answers to common data rights questions on the FAQ page.
69jl reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, applicable Philippine law, or the features and services available on the platform. When material changes are made, we will update the "Last updated" date at the top of this page and, where practicable, notify registered members through the platform. We encourage you to review this Privacy Policy periodically so that you remain informed about how we are protecting your personal information. Your continued use of the 69jl platform after any updated Privacy Policy has been published constitutes your acceptance of the revised terms. If you have any questions about this Privacy Policy or how your data is handled, please consult the FAQ page or contact us using the details in the footer below.
Quick answers to what Filipino players most often ask about data and privacy on 69jl.
No — 69jl does not sell, rent, or trade your personal information to any third party for their own commercial or marketing purposes. We share your data only with trusted service providers who process it strictly on our behalf and under binding contractual obligations, such as payment processors and identity verification partners. These providers are prohibited from using your data for any purpose beyond the specific service they deliver to us. Your personal information is used solely to operate your account, process transactions, and maintain the security and integrity of the platform for all Filipino members. For a full breakdown of how your data is shared, please review Section 3 of this Privacy Policy.
You can submit a data access or deletion request by contacting us using the details provided in the footer of this page. We will acknowledge your request promptly and aim to respond within 30 days, or within any shorter timeframe required by applicable Philippine law. Please note that certain data may need to be retained even after a deletion request — for example, financial transaction records that we are legally required to keep for a defined period. When processing a deletion request, we will clearly explain which data can be deleted immediately and which must be retained, and for how long. Your rights as a data subject under the Philippine Data Privacy Act of 2012 are taken seriously, and we are committed to handling every request with transparency and care.
All payment-related data on the 69jl platform is handled using industry-standard encryption protocols to protect it during transmission and storage. We work only with reputable payment processors who are themselves bound by strict data security standards, and we do not store full payment card or bank account details on our own servers beyond what is strictly necessary to process your transaction. Access to payment data within our organisation is restricted to authorised personnel only, and all access is logged and monitored. If you ever notice an unauthorised transaction on your account, you should contact us immediately using the details in the footer so we can investigate and take appropriate action. Keeping your login credentials secure on your own device is also an important part of protecting your account and payment information.
Yes — if you have opted in to receive promotional communications from 69jl, you can withdraw that consent at any time by contacting us using the details in the footer of this page. Once your opt-out request has been processed, you will no longer receive marketing messages from us, though you will still receive essential account-related communications such as transaction confirmations and security alerts. Please allow a reasonable processing period for your opt-out to take effect across all communication channels. Withdrawing consent for promotional messages does not affect the lawfulness of any processing that took place before your withdrawal, and it does not affect your ability to continue using the platform. If you have questions about managing your communication preferences, the FAQ page has further guidance.
Now that you know how 69jl protects your personal information, join thousands of Filipino players already enjoying live casino, bingo, and more — all on your mobile browser, all in Philippine pesos.